Overview FAQ

Frequently asked questions, and more importantly, the answers!

Who is FieldWatch™ for?
FieldWatch™ has a wide variety of use cases, in multiple industries, including law enforcement, public utilities, transportation, and education. It is a fle...
Wed, 13 Dec, 2017 at 3:13 PM
Is FieldWatch™ secure?
Yes.
Fri, 15 Dec, 2017 at 9:03 AM
I can't remember my username or password. What should I do?
Your username is the email address your FieldWatch™ Administrator input when creating your account. To reset your password, enter that email address on ...
Thu, 19 Jul, 2018 at 2:25 PM
Is my personal information shared with any outside organization?
Although Securonet is the creator of FieldWatch, and provides the infrastructure on which it runs, the data itself is owned and managed by the parent organi...
Tue, 16 Jan, 2018 at 2:08 PM
What are the key features of FieldWatch™?
FieldWatch provides first-person views from the field via live video streaming, as well as location information for all your agents in the field. This inc...
Mon, 15 Jan, 2018 at 2:43 PM
How can my organization get a FieldWatch™ account?
Getting started is a very easy and straightforward process. In order to help your organization leverage FieldWatch™ to your utmost benefit, please contact s...
Mon, 15 Jan, 2018 at 2:49 PM
Do you offer trials?
Yes. Please contact sales@securonet.com for further details.
Mon, 15 Jan, 2018 at 2:50 PM
Are there recommended cases to protect my iPhone?
Yes. We recommend cases that adhere to the Military Grade (aka Mil-Spec). A “Military Grade” case should adhere to MIL-STD-810G (military standard 810G)...
Mon, 15 Jan, 2018 at 3:01 PM
What is an SMS message?
SMS stands for “Short Message Service”.  This is more commonly known as a text message.  You will need to have SMS messaging set up on your iPhone to receiv...
Fri, 19 Jan, 2018 at 1:57 PM
What is a MDM?
MDM is software for managing mobile devices. MDM is an acronym for “Mobile Device Management”.  MDM allows organizations to control what software is install...
Thu, 19 Jul, 2018 at 2:26 PM